Privacy policy
Privacy Policy
At Reeth, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our collections.
By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information only to provide a better experience and fulfil your orders.
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Personal and Contact Information: This may include your name, email address, phone number, and shipping or billing address provided during checkout or account creation.
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Transaction Information: Details related to orders placed, payments processed, and products purchased from us.
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Technical Information: This may include your IP address, browser type, device information, and general location data collected automatically through our website platform and analytics tools.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Share order confirmations, updates, and tracking details via email or WhatsApp
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Respond to customer queries and provide support
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Improve our website experience, offerings, and services
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Send newsletters or updates only if you have chosen to opt in
We do not use your data for purposes unrelated to our services.
Sharing Your Data
We do not sell or trade your personal information.
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Your data may be shared only with trusted third parties to perform essential functions such as:
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Logistics partners to deliver your orders safely
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Payment gateways to process secure transactions
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Service providers such as Shopify, which hosts our website and manages data storage
These partners are required to handle your information securely and only for the intended purpose.
Data Security
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We take appropriate security measures to protect your personal information.
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Sensitive data such as payment details is encrypted and processed through secure payment gateways using SSL technology. Reeth does not store your credit or debit card information.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance browsing experience, understand site usage, and improve functionality.
You may choose to disable cookies through your browser settings, though this may affect certain features of the website.
Your Rights
Under applicable Indian laws, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data, subject to legal and regulatory obligations
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Requests related to your data can be made by contacting us using the details below
Data Retention
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We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Third Party Links
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Our website may contain links to third party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
Changes to This Policy
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Reeth may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
Grievance Officer
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In accordance with the Information Technology Act 2000, the name and contact details of the Grievance Officer are provided below:
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Name: Divyateja Kondeti
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Address:
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Email: teja@reeth.co.in
Contact Information
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If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
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Email: support@reeth.co.in
